Olympia Bet Privacy Principles

We value your privacy and are dedicated to keeping your personal information secure. We shall be up forward and honest about the purposes behind why we gather your personal data and how we utilize it. We will explain your options and rights where they apply. The use of your personal information by OlympiaBet when you use one of our websites is described in this privacy statement.

Who controls the information you provide?

In Curacao, we are listed as a “Controller.” A “Controller” is a person or organization that chooses how and why to utilize your personal data. We occasionally keep servers outside of Luxembourg to hold your information.

Data Protection Officer 

You can get in touch with our data protection officer at [email protected] if you have any questions or would like more information about how OlympiaBet manages your personal information.

We gather the following information about you

  • Information identifying a specific individual

In the course of creating an account, placing bets, and using the website’s services, you give us this information. You must provide this information in order to access some areas of our website and connected services. This information is gathered when you:

  • Open a profile with OlympiaBet;
  • Provide it voluntarily when using the website;
  • Personal information should not be displayed in public places of the website;
  • When you get in touch with our customer care staff, include it.

Your personal information includes the following data:

  • Username;
  • Name and initials;
  • Email address;
  • Residential address;
  • Phone number;
  • Date of birth;
  • Billing address; 
  • Documents of identification;
  • Documented proof of address;
  • Transactional history;
  • Preferences for Website Usage;
  • Any further details you give us while utilizing our platforms;
  • Details of credit/debit cards or other payment methods.

Additionally, the data is needed for invoicing purposes and for minor protection. By contacting Customer Support, you can change and update this data. Except for the parties listed below, this data is used exclusively internally and is never shared with outside parties.

  • Traffic analysis and non-personally identifying information

OlympiaBet works hard to make our website user-friendly and simple to discover online. OlympiaBet gathers anonymous user information about you that does not personally identify you. When you use the services, our servers maintain an activity log that is specific to you and records certain administrative and traffic information, such as your source IP address, the time and date of your access, the websites you visited, the language you used, any software crashes, and the type of browser you used. The provision and caliber of our services depend on this information.

  • Cookies

Cookies are used by OlympiaBet to maintain the functionality of our website and to improve your experience while using our platforms. Our Cookie Policy contains additional details.

What we do with your personal information and why

We employ your personal data for a variety of purposes that come under the following headings:

  • In order to meet our legal or regulatory duties, 
  • to fulfill your requests for goods or services, 
  • to maintain the functionality of our website, 
  • to send you marketing materials.

Depending on what category and legal foundation your personal information falls under, you may have different rights regarding it. More details regarding each category, your rights under it, and how to exercise those rights are provided in this section. These rights are listed after each category in bold.

Providing our services and goods

Your personal information is used by us to let you access our websites, create an account, play at the online casino, and get support from customer service.

We give your information to outside companies that work for us in order to deliver our goods and services. The section on sharing information contains more details.

The key tasks necessary for us to offer you the services you use or have signed up for are included in this category. You can choose not to use our services and close your account if you don’t want your information to be used in this manner.

In order to safeguard our users from fraud and to promote responsible gambling, OlympiaBet will verify your information using your identification document and/or proof of address.

We reserve the right to undertake a security assessment at any time to confirm the registration information you supplied, to check for any violations of our terms and conditions and applicable laws in your use of the services, and to check your financial transactions. Security checks could involve getting a credit report or checking the data you give against external databases, among other things.

To evaluate the effectiveness of our website

As mentioned above, we utilize traffic analysis and cookies to enhance the functionality of our website and services. We ensure that any interference with your privacy is kept to a minimum and have a legitimate interest in engaging in these activities.

If you feel that your right to privacy surpasses our legitimate business interests, you have the “right to object” to activities that are carried out for our benefit. However, because the activities concerned are essential to how we conduct business, you might have to delete your account if you desire to object to anything more than managing your cookies.

Marketing

We will email, SMS, or send you online offers and promotions if you have given us permission to do so. Your information is not given to such parties for their own marketing purposes.

You have the freedom to modify your marketing settings or revoke your permission at any time.

Your rights

  • Your rectification rights

You have the right to request that any inaccurate personal information we may have on you be changed. Please email [email protected] for any information that cannot be altered through My Account.

  • Your right to ask for a copy of your personal data

You can get a copy of the personal information we possess about you by contacting us via live chat or email at [email protected]. We will then send you a form to fill out. Although it is not required, the form enables us to give you the information you need quickly. We will request legitimate identification documentation from you in order to protect your personal data, and once we have it, we will respond to you within a month.

  • You have the right to complain to the authority

You have the right to file a complaint with the Office of the Information and Data Protection in Curacao if you feel that your privacy rights have been violated or if you disagree with a decision we have made about your privacy rights.

  • Your right to obliteration

If there is no compelling reason for us to keep processing your personal data, you can ask us to delete it. This right is neither unconditional or guaranteed; it only applies in certain situations.

If processing is required for one of the following reasons, the right to erasure does not apply: to exercise the right to freedom of expression and information; to comply with a legal obligation; to carry out a task carried out in the public interest or in the exercise of official authority; to perform a task carried out for archiving purposes in the public interest, scientific research, historical research, or statistical purposes where erasure is likely to render impossible or seriously impair.

  • Revealing private details

We might share your personal information with these parties:

  • To help us in providing you with the products and services you request, including but not limited to third party software providers; 
  • If, in our sole judgment, you are found to have defrauded us or other users of the service in any way; 
  • If we are required to disclose or share your personal information in order to comply with any legal or regulatory obligation; 
  • To enforce or apply the terms of this policy or any other agreements; (this data will be made anonymous).
  • If we have your consent to do so, to defend our rights, property, or safety, as well as the rights, safety, or security of our customers or others.

Personal data gathered through the services may be processed and stored in any nation where we, our affiliates, suppliers, or agents have offices. You expressly agree to any information transfer outside of your country by using our services. Your personal data will be handled just as securely outside the EEA or other suitable jurisdictions as it is inside by taking reasonable precautions when we move any portion of it there. These actions consist of, but are not limited to:

  • Model contracts, 
  • legally binding business policies, 
  • or the US/EU privacy shield.

We are aware of the value of security and the methods required to protect data. All Personal Information that we obtain directly from you is kept in an encrypted, password-protected database that is part of our secure network and is protected by active, cutting-edge firewall software. (SSL Version TLS 1.2 with 256-bit encryption is supported by Our Services.) We also take steps to verify that our suppliers, agents, affiliates, and subsidiaries have appropriate security measures in place.

  • Retention

We save personal data as long as we logically need it for legal or business reasons. OlympiaBet considers regional regulations, contractual commitments, and the needs and expectations of our customers when defining data retention periods. We securely delete or otherwise erase your personal information when we no longer require it.

  • Practices of Third Parties

Due to the fact that these third-party online sites are independently owned and run by us, we are unable to guarantee the security of any information you give to them or any information gathered by any third party managing our affiliate program (if applicable) or any other program. The privacy policy, if any, will apply to any data gathered by these third parties.

  • Analytics

The services offered in this part allow the Owner to track user behavior and monitor and analyze web traffic.

  • Internet Analytics (Google Inc.)

A online analysis service offered by Google Inc. (“Google”) is called Google Analytics. Google makes use of the information gathered to monitor and analyze how OlympiaBet is used, create reports on its actions, and share those data with other Google services.

Google may use the information gathered to contextualize and tailor the ads on its own network of websites.

Personal Information gathered: Utilization and Cookie Data

Processing Location: US Privacy Policy – Opt out

Disclaimer

The Services are provided “AS-IS” and “AS-AVAILABLE” without any warranties or guarantees. Events that are not directly under our control are not our responsibility. We cannot promise or warrant that the privacy of your Personal Information will be error-free due to the complicated and constantly evolving nature of our technology and business. We also disclaim all liability for any indirect, incidental, consequential, or punitive damages resulting from the use or disclosure of the foregoing Personal Information.

Please do not continue browsing our website if you disagree with any of the statements made in this privacy policy. Please note that opening an account on our website, placing bets, and transferring money will all be taken as confirmation that you have read and agree to our Terms and Conditions and Privacy Policy in full. You have the right to stop using the website whenever you want, but we might still need to keep some of your personal data for legal reasons.

This Privacy Policy may be updated from time to time, and we’ll let you know by displaying the updated terms on our platforms. We advise you to often review this privacy statement.